Request Training & Support

Which training do you need?

• Operator / In-Service Training — for operators and crews who need practical in-service training on using the system in the field.
• Technician Training — for service teams and technicians who need troubleshooting, support, and maintenance training.
• Installation Training — for installers who need guidance on installation workflow, setup, and validation.

Before your training

A little prep helps us tailor the session:

• Training goal — operator, technician, or installation training.
• System / vehicle details — product/system model or vehicle details if available.
• Attendees — how many people will attend and their roles.
• Format preference — remote, on-site, or hybrid.

Request a training

Portals

• Solid HTML Portal — https://www.viatec.us/fleet-intelligence/
• Operator Portal / Dashboard — telematics.viatec.us

Need help now?

Not sure which training you need? Contact Customer Care or use the operator portal while a live training request is being scheduled.

• Contact Customer Care
• Open the Operator Portal