Request Training Support
Request Training & Support
Request a live VIATEC training session, reach the right portal, or contact Customer Care.
Which training do you need?
- Operator / In-Service Training — for operators and crews who need practical in-service training on using the system in the field.
- Technician Training — for service teams and technicians who need troubleshooting, support, and maintenance training.
- Installation Training — for installers who need guidance on installation workflow, setup, and validation.
Before your training
A little prep helps us tailor the session:
- Training goal — operator, technician, or installation training.
- System / vehicle details — product/system model or vehicle details if available.
- Attendees — how many people will attend and their roles.
- Format preference — remote, on-site, or hybrid.
Request a training
[ INSERT HUBSPOT FORM HERE — “Training Request” (Insert → Form). Fields: Company, Email, Phone, Attendees, Preferred format, Location, Training type, Notes. ]
Scheduling: After the form, add your HubSpot Meetings scheduler link (or embed) so requesters can pick an available time immediately.
Portals
- Solid HTML Portal — [ link portal URL ]
- Operator Portal / Dashboard — telematics.viatec.us
Need help now?
Not sure which training you need? Contact Customer Care or use the operator portal while a live training request is being scheduled.
Leave feedback
Tell us what worked well or what needs fixing.
[ INSERT HUBSPOT FORM HERE — “Training Feedback” (Insert → Form). Fields: Company, What was wrong or what was good, Comments. ]