Technician Training
Technician Training
For service teams, technicians, and support staff. This path covers diagnostics, customer support, and the troubleshooting workflow.
What’s covered
- Status indicators and diagnostics
- Customer care / support page
- Troubleshooting workflow
- Hydraulic connector checks
- Escalation and support handoff
Recommended videos
Watch the full training video first, then use these sections as references (timestamps refer to the full video):
| Topic | Timestamp |
|---|---|
| Pump Status Indicator | 3:01–4:38 |
| Customer Care Page | 5:15–6:01 |
| Hydraulic Connector | 6:01–7:11 |
| Display Screen Readouts | 8:27–8:55 |
| Switching from PTO to Truck-Side Pump | 10:02–11:20 |
Technician downloads
- Technician troubleshooting guide [ link PDF ]
- Status indicator reference [ link PDF ]
- Customer care escalation steps [ link PDF ]
See all files on the Product Pamphlets & Downloads page.
Support tools: The Operator Portal / Dashboard shows live unit status that helps diagnose issues remotely.
Ready for a live session?
Request Technician training and we’ll follow up to schedule.